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FAQ

Most frequent questions and answers

Bookings can be made via our website, SMS or by calling our friendly team: Contact Us

Yes, with a holiday surcharge.

We will reserve 10 minutes at the end of the inspection where customers are encouraged to ask questions  but not during the inspection as our inspector needs to carry out work uninterrupted. 

Depending on the home’s age, size, as well as the home inspector’s work protocols, your inspection may take up to 2 hours. Adding area, outbuildings will increase that time. 

The report is available within 24 hours of inspection and often sooner. Payment must be received prior to a report being released.

Cancellation fees will be charged if the inspection is cancelled by the client or the client’s representative within a 3 business days prior to the confirmed inspection date. Cancellation fees are half the nominated inspection fee.

An administration fee will apply to each occurance of change to the booking. Administration fee is $200

Yes you can pay using your credit card via our online secure payment gateway, calling our friendly team.

Buying a property is typically the biggest investment you will ever make, so it’s important to get a building inspection because the inspector should be able to discover and document defects that may or may not be obvious to you as a prospective buyer.  Such defects can range from simple replacements or repairs, to severe damage or safety and health concerns. 

Yes, Because ordinary gaps in the mortar or bricks and even  drainpipes would easily be the entry point for pests, especially structurally damaging termite.

Yes, if a contingency is included in your offer, which allows you to back out of the deal if the inspector finds something unacceptable to you.

The answer is yes. Buyers usually rely on the new home warranty but many of the defected items are only covered for the first few months. If problems are not reported in time before the warranty expires they will not be addressed by the builder. Buyers are not trained in defect recognition. Items that should be a concern are often missed or overlooked.

The price of a inspection is based on construction Type and building size.  Building  Inspections usually  start from $450 plus GST.

You may choose the following option that suits you:
  1. Ask the vendor to repair
  2. Ask the vendor for a concession towards the repairs
  3. Walk away from the this property
  4. Get estimates from professionals
  5. Ask for the most important items.

This means that the sale of the property will only be a done deal after a standard building inspection has been undertaken